Frequently Asked Questions
- Where can I buy a system?
- We recommend that you buy a system through your HVAC service contractor. Ask them for advice on the correct unit for your needs. We can be reached for advice toll free at 866-468-8247. For the nearest reseller, click here.
- Which UV system should I buy?
- The best way to determine the correct model is to consult with your Heating, Ventilating, and Air Conditioning (HVAC) professional, who can properly analyze your individual needs.
- What is the best way to use the UV system to reduce mold?
- For optimum mold reduction, install a single or two lamp system as required to allow for proper exposure of HVAC components.
- What is the benefit of installing UV in the HVAC system return?
- A UV system installed on the return will optimize airstream disinfection and inhibit biological contamination in the HVAC unit.
- What is the benefit of installing two systems?
- Installing a UV system on moist HVAC components precents mold. The Addition of a system in the return air duct optimizes airstream disinfection.
- Can I install Ultravation® UV equipment outdoors?
- The UVMatrix 4X, with weather tight enclosure, is recommended for commercial, RTUs and all outdoor applications.
- How much UV is too much?
- It is not possible to “overdose” with UV. Your HVAC professional will be able to recommend the right amount of UV protection.
- Who should install a UV air disinfection system?
- We recommend that a HVAC trained professional install a UV air disinfection system, to assure you of optimum performance.
- How often should I replace residential lamps?
- Residential UV lamp(s) should be replaced every 9000 hrs (approx 12 months).